Privacy Policy

At Fixler, we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and safeguard the data you share with us when accessing our mobile application and web platform.

1 Information We Collect

• Personal Information: Name, phone number, email address, and service locations provided when you register or initiate a service request.
• Usage Data: Device identifiers, general geolocation, and app interactions to optimize matching speed and app performance.

2 How We Use Your Information

• To connect clients with local service providers and facilitate job requests.
• To maintain, operate, and improve the reliability of our mobile app and website.
• To send essential account notifications, booking confirmations, and important platform updates.
• To enforce platform security, prevent fraudulent activities, and resolve customer support queries.

3 Data Sharing & Disclosure

• Zero Data Monetization: We do not sell, rent, or trade your personal data to third-party advertisers.
• Service Fulfillment: Contact information is shared strictly between matched clients and workers to coordinate repair appointments.

4 Data Security

We employ industry-standard encryption protocols and secure cloud infrastructure to keep your information safe. Access to personal user records is strictly restricted to authorized platform personnel.

5 Your Privacy Rights

• The right to inspect and access the personal data held about you.
• The right to request updates, corrections, or total erasure of your data.
• The right to opt out of promotional communications at any time.

6 Policy Updates

We may periodically update this Privacy Policy to reflect app enhancements or legal adjustments. Any modifications will be posted here with an updated revision date.