Terms & Conditions

Welcome to Fixler. By accessing our website, mobile application, or services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully before making bookings or offering services.

1 Service Use

• Fixler connects users with local independent workers for home services (e.g., electricians, plumbers, carpenters, housekeepers, packers & movers).
• All service bookings are submitted via our mobile application or website and are subject to immediate local worker availability.

2 Booking & Payments

• Payments are made directly to the worker in cash or mutually agreed electronic modes only after the service is successfully completed.
• Fixler does not charge extra hidden platform commissions on your service booking.
• Once a booking is confirmed, rescheduling is not permitted. However, you can cancel your request before the service provider commences work.

3 Cancellation Policy

• You may cancel your booking request freely anytime before the service provider arrives and starts work.
• Fixler reserves the right to cancel bookings due to unexpected emergencies, safety concerns, or worker unavailability.

4 User Responsibilities

• Provide accurate contact details, service requirements, and location information during booking.
• Ensure a safe and respectful environment for local service providers on-site.
• Refrain from any form of verbal or physical misconduct or harassment toward workers.

5 Limitation of Liability

• Fixler acts as an technology facilitator connecting clients and independent service providers and is not liable for direct damages arising during service delivery unless proven due to platform negligence.
• While we aim to enable smooth connections, users are encouraged to exercise basic precaution and inspect completed work before finalizing payment.

6 Privacy & Data Handling

Your personal details are processed securely in accordance with our Privacy Policy. We do not sell or rent your personal information to third parties.

7 Modifications to Terms

Fixler reserves the right to update these terms at any time. Continued use of our mobile app or web platform following updates indicates acceptance of the revised Terms and Conditions.